Frequently Asked Questions

  • We handle returns and exchanges on a case-by-case basis. Please reach out to us directly at darasaoljewelry@gmail.com.

  • Dara Saol offers a lifetime guarantee on all products. Should your DS jewelry need a repair, please reach out to us directly at darasaoljewelry@gmail.com.

  • All PIECES: Avoid exposing your jewelry to harsh chemicals, including those found in perfumes and cleaning products. Remove your jewelry before swimming, showering, or engaging in activities that may cause excessive sweating. To prevent scratches, store the jewelry separately in a soft pouch or a lined jewelry box.

    GOLD: Periodically clean the pieces with a mild soap and water solution, using a soft cloth to gently wipe away any dirt or residue.

    STERLING SILVER: Store your silver pieces in a cool, dry place away from direct sunlight to prevent oxidation. To care for sterling silver jewelry, regularly clean it with a soft polishing cloth to remove tarnish and restore its shine. If your jewelry develops tarnish that cannot be removed with a polishing cloth, consider using a silver polish or a mixture of baking soda and water to gently clean and restore its brilliance.

    GEMSTONES: All precious and semi-precious stones must be cleaned frequently. Use mild detergent and warm water. Scrub them gently using a soft brush, preferably a baby brush with soft bristles.

    PEARLS: We recommend you always put your pearls on as a last touch to your outfit. Wipe your pearls with a soft, damp cloth after each wear to remove any accumulated oils or sweat. Avoid prolonged exposure to direct sunlight or extreme temperatures, as this can cause the pearls to lose their natural radiance over time.

  • Please reach out to us directly at darasaoljewelry@gmail.com and we are happy to help!